Doll Computer Services Survey

1. Do you network your computers together?	Yes No
2. If yes, what type of network do you have?	Client/Server - where you have a central server and domain Peer-to-peer - where you have a workgroup and share files between machine All machines just access the internet and do not communicate with each other
3. How many personal computers do you have?
4. How many servers do you have?
5. How many laptops do you have?
6. How many printers do you have?
7. What type of network do you have?	Wired - need to plug a cable into machine Wireless Both
8. Do you want/need a wired or wireless network?	Yes No
9. What type of internet connection do you have?	Dial-up DSL Cable T1 Other What kind?
10. Do you have a hardware firewall?	Yes No
11. How often do you buy new equipment?
12. Where do you buy new equipment?	Internet Retail Store Vendor Other - please specify
13. Who currently services your equipment?	Covered by warranty Outside service company Full-time in-house employee Part-time in-house employee
14. If you have a client/server network, who administers your network?	Outside service company Full-time in-house employee Part-time in-house employee
15. Are you currently looking for someone to service your IT equipment?	Yes No
16. Do you have your own website?	Yes No
17. Who created your website?
18. Who maintains your website?	Outside service company In-house employee
19. Do you use anti-virus software?	Yes No
20. If yes, what brand and why?	Brand: Why using:
21. If you do not have a client/server network, have you considered having one installed?	Yes No
22. Do you have your own e-mail server?	Yes No
23. Do you host your own website?	Yes No
24. Do you transfer large amounts of files to and from external sources?	Yes No
25. Do you need remote access to files on your network or would you just like to be able to access your computer remotely?	Yes No
26. Do you use any other electronic devices? (i.e. blackberrys, etc.)	Yes No What kind?
27. What industry is your company in?
28. How much do you pay per month for computer maintenance?	Monthly contract: $ per month Hourly rate: $ per hour
29. What would you expect to pay for computer services?	Monthly contract: $ per month Hourly rate: $ per hour
30. Would you rather have a monthly maintenance contract or just pay hourly rates for computer services?	Monthly contract Hourly
31. What IT services are you in need of?
32. Do you expect a trip charge for hourly service?	Yes No

Company Name (if applicable)
Name:
Address:
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Phone Number:
Email address: